The Council has been made aware of an attempt to con residents into giving personal details under the guise of receiving a ‘council tax adjustment’.
Unsolicited emails and phone calls have been received by residents purporting to be from the Royal Borough of Kensington and Chelsea’s Council Tax section. In the emails residents are told that, as a result of an adjustment by the Listing Officer of the Valuation Office Agency, their address has been downgraded for council tax purposes and they are entitled to a refund for previous overcharges. In order to obtain a refund residents are asked to scan and send a copy of their latest council tax bill and also a copy of their UK driving licence or passport.
They are also given an option to post copies of the documents to the Town Hall.
The Council wants to stress that these are not genuine emails and no such council tax adjustment exists. If you have been contacted please do not respond, but instead call the Council on 020 7361 3424. This number can also be used to verify that a caller from the Council Tax office is genuine.
For information on how to protect your identity go to http://www.rbkc.gov.uk/businessandenterprise/fraudawareness/protectyouridentity.aspx